If you have read your trust document, you have probably encountered the phrase "health, education, maintenance, and support." These four words, known as the HEMS standard, are the most common distribution framework in American trust law. They define the boundaries of what you can distribute and, just as importantly, what you cannot.
HEMS is what attorneys call an "ascertainable standard." It is specific enough that a court can evaluate whether a distribution was appropriate, but flexible enough to accommodate a wide range of beneficiary needs. The IRS recognizes HEMS as a safe harbor, meaning that a trust limited to HEMS distributions will not be included in the beneficiary's taxable estate simply because the beneficiary also serves as trustee.
Trust documents use two fundamentally different approaches to distributions, and understanding the difference is critical to your role.
A mandatory distribution is one the trustee must make. If the trust says "the trustee shall distribute all net income to the beneficiary quarterly," you have no discretion. You must distribute the income, period. Failure to do so is a breach of your duty.
A discretionary distribution gives you judgment. If the trust says "the trustee may distribute principal for the beneficiary's health, education, maintenance, and support," the word "may" means you decide. You evaluate the request, consider the beneficiary's needs, weigh the impact on the trust and other beneficiaries, and make a decision. You can say yes. You can say no. You can say yes to part of the request. The trust is giving you authority to use your judgment.
With discretionary distributions, the most important thing you can do is be consistent. If you approve a $5,000 distribution for one beneficiary's dental work, you should be prepared to approve a similar request from another beneficiary in a similar situation. Inconsistency is the fastest path to a lawsuit.
"If your brother asks for money to start a business, I would want the trustee to support that, as long as he has a written business plan and has invested his own time and effort into the idea. I do not want the trust to fund hobbies or impulses." This is the kind of guidance a letter of wishes provides, and it is invaluable when making discretionary decisions.
Every distribution you make should be documented with the following information:
This documentation serves two purposes. It protects you if a beneficiary or court later questions the distribution. And it creates a consistent record that demonstrates you are exercising your discretion thoughtfully, not arbitrarily.
Saying no is part of the job. A beneficiary who wants trust funds for a luxury vacation, a speculative investment, or a lifestyle that far exceeds what the trust was designed to support may not qualify under the distribution standard. The trust was not created to fund every wish. It was created to provide for specific needs.
When you deny a request, do it respectfully and in writing. Explain which trust provision governs the decision. Be specific about why the request does not meet the standard. This is not about being punitive. It is about being faithful to the grantor's intent and preserving the trust for all beneficiaries, current and future.
This lesson is adapted from The Legacy Blueprint by Rico Williams. Get the full book with all chapters, case studies, and action plans.
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